Generate onsite revenue larger than €1,500 per guest and stay*

Hotel MSSNGR enables hotels to generate more onsite revenue. Proven through many years of operation in our client’s hotels, Hotel MSSNGR provides significant volume to your P&L. No matter what products, services, offers or activities you want to offer, our booking engines are extremly flexible and most likely handle everything you need. And with our hotelier-centric approach, you decide whether your guests can book activities or whether the bookings should be handled by the hotel’s staff. By the way: Hotels that offer both types of bookings have twice as many guest bookings as bookings generated by staff only.

Sport court reservations like tennis courts, squash or volleyball are often stressful for the team – back and forth bookings, cancellations, frequent calls to find out what‘s still available. All this can be avoided by letting your guests handle their bookings independently. And all this at an even higher service level than before as information and bookings are available 24/7.

Coordinating restaurant table reservations can be quite a mess. A paper-based reservation list (non-cloud based digital reservation files are not much better) must be accessed from many guest touch points. Many phone calls – internal and guest facing – are often necessary to finally make a reservation. Let‘s hope the guest does not change their plans. All of this is much easier with Hotel MSSNGR. The proactive listing of all availabilities encourages the guests to book themselves (cancelling and changing the reservation too). At the end everyone involved is happier.

Do you think your guests might not want to do self-service bookings? Chances are these guests didn’t see or use Hotel MSSNGR’s booking engines. On average, guests book more than twice as often through Hotel MSSNGR as they do “old school” through the hotel staff. With Hotel MSSNGR we support you to go either way, because you know your guests, your team and your property best. And if in doubt, try both: Offer your guests self-service bookings and through your staff. Using Hotel MSSNGR makes both ways super simple and easy.