Make more of what your hotel has to offer
Your guests came for a stay. Help them discover everything that comes with it. From restaurant reservations and spa appointments to sports courts, activities and room service, Hotel MSSNGR makes your offers easier to find and book. Guests can take the lead, or your team can help them along.
A smoother way to turn interest into bookings
Great offers deserve an easy way to book them. Hotel MSSNGR brings your activities, services and reservations into cloud-based booking tools that your guests and your team can use. Choose self-service, staff-assisted bookings or a mix of both. You know your guests best. We help make the booking process work for them.
Room service orders
Hotel MSSNGR‘s room service tool enables your guests to order room service through your native Hotel MSSNGR app or through your web app. Your guests benefit from an activating presentation of your menu including a convenient user experience. And the internal handling will improve too.
Sport court reservations
Sport court reservations like tennis courts, squash or volleyball are often stressful for the team – back and forth bookings, cancellations, frequent calls to find out what‘s still available. All this can be avoided by letting your guests handle their bookings independently. And all this at an even higher service level than before as information and bookings are available 24/7.
Activity bookings
Are your activities such as hiking tours, cultural events or kids’ programs too attractive for everyone to take part? Does your guest relations team have to handle many requests individually just to tell your guests „we are fully booked“? Hotel MSSNGR‘s activity booking engine takes a lot of the stress out of your team by offering your guests all activities and encourage them to book themselves.
Restaurant table reservations
Coordinating restaurant table reservations can be quite a mess. A paper-based reservation list (non-cloud based digital reservation files are not much better) must be accessed from many guest touch points. Many phone calls – internal and guest facing – are often necessary to finally make a reservation. Let‘s hope the guest does not change their plans. All of this is much easier with Hotel MSSNGR. The proactive listing of all availabilities encourages the guests to book themselves (cancelling and changing the reservation too). At the end everyone involved is happier.
Back office booking tools for staff use
Not every guest is happy with self-service bookings via smartphone. To be honest, even we as digital aficionados think that’s perfectly fine. Some of the hotels we serve are so small and personal that self-service bookings are going out of style. Nevertheless Hotel MSSNGR helps. All of our booking engines are also available to your staff. Your team will benefit from a state-of-the-art cloud-based booking engine that covers all the complex requirements of running a restaurant.
Guest self service
Some guests love to book on their phone. Others would rather ask a person. Both are welcome. With Hotel MSSNGR, you can offer self-service bookings alongside tools for your team to handle reservations on a guest’s behalf. Choose the approach that suits your property, or offer both and let your guests decide.
Hotel MSSNGR is proud to serve these fine hotels and resorts and many more:
We show you how to find the perfect
communication channels for your hotel
without adding any extra work at all!
We speak English, French and German!
Call us at +49 30 – 12 07 60 86
Rather prefer email?
Write us at sales@hotel-mssngr.com